Accepting Payments with BigCommerce: Choosing the Right Payment Gateway

5/18/2023


Accepting Payments with BigCommerce: Choosing the Right Payment Gateway

If you're running an online business, it's essential to have a secure and reliable payment gateway that can seamlessly integrate with your e-commerce platform. BigCommerce is one of the most popular e-commerce platforms, and if you're using it, you might be wondering which payment gateway to choose. In this article, we'll discuss the different payment gateways available for BigCommerce and the factors to consider when choosing one.

Understanding Payment Gateways

Before we dive into the different payment gateways for BigCommerce, let's first understand what a payment gateway is and how it works.

A payment gateway is an essential tool for any online business that wants to accept electronic payments securely over the internet. With the rise of e-commerce, payment gateways have become a crucial component of any online store. Without a payment gateway, merchants would not be able to accept electronic payments, and customers would not be able to purchase products or services online.

When a customer purchases a product or service on an online store, their payment details are sent from the website to the payment gateway through an encrypted connection. The payment gateway then sends the payment information to the payment processor, which authenticates the transaction with the customer's bank and approves or declines the payment. This entire process happens in a matter of seconds, allowing customers to complete their purchase quickly and efficiently.

How Payment Gateways Work with BigCommerce

BigCommerce is a powerful e-commerce platform that supports multiple payment gateways. These payment gateways are designed to work seamlessly with BigCommerce and make the payment process easy and secure for your customers. When you choose a payment gateway for your BigCommerce store, you can be sure that your customers' payment information will be safe and secure.

One of the great things about using a payment gateway with BigCommerce is that it streamlines the payment process. Customers can complete their purchase without ever leaving your website, which can help increase conversion rates and improve the overall customer experience.

Importance of a Secure and Reliable Payment Gateway

Choosing a secure and reliable payment gateway is critical to ensure the safety of your customers' payment information and build trust with them. A good payment gateway should provide powerful security features such as fraud detection, encryption, and tokenization to protect against unauthorized access to payment data.

It's also important to choose a payment gateway that is reliable and has a high uptime percentage. If your payment gateway goes down, you could lose sales and damage your reputation with customers. That's why it's essential to choose a payment gateway that has a proven track record of reliability and uptime.

In conclusion, payment gateways are a crucial component of any online store. They allow merchants to accept electronic payments securely over the internet and provide customers with a seamless and efficient payment experience. By choosing a secure and reliable payment gateway for your BigCommerce store, you can build trust with your customers and ensure the safety of their payment information.

Factors to Consider When Choosing a Payment Gateway

Nowadays, having a payment gateway is a must-have for any e-commerce store. Payment gateways provide a seamless and secure way for customers to make online payments, which can help increase sales and revenue for your business. However, with so many payment gateway options available, choosing the right one for your BigCommerce store can be a daunting task. In this article, we'll explore the factors to consider when choosing a payment gateway for your online store.

Transaction Fees and Pricing

Transaction fees are one of the most important factors to consider when choosing a payment gateway. These fees can vary widely between payment gateways and can have a significant impact on your bottom line. Some payment gateways charge a fixed fee per transaction, while others charge a percentage of the transaction amount. It's important to consider the pricing structure of each payment gateway, including the setup fees, monthly fees, and any other additional charges.

It's also important to note that some payment gateways may offer lower transaction fees but charge for additional features such as fraud protection or chargebacks. Make sure to evaluate the overall cost of using each payment gateway before making a decision.

Payment Methods Supported

Another crucial factor to consider when choosing a payment gateway is the payment methods it supports. Make sure that the payment gateway you choose supports a wide range of payment methods that your customers are likely to use. The more payment options you provide, the more likely customers are to complete the purchase. It's also important to consider the currency support of each payment gateway if you have an international customer base.

Some payment gateways may also offer additional payment options such as recurring payments, subscriptions, and installment plans. If these features are important to your business, make sure to choose a payment gateway that supports them.

Ease of Integration with BigCommerce

The ease of integration with your BigCommerce store is another important factor to consider when choosing a payment gateway. A payment gateway that is difficult to integrate can affect the user experience and overall performance of your online store. Check if the payment gateway offers an easy-to-use integration tool or if your BigCommerce platform supports the payment gateway natively.

Additionally, make sure that the payment gateway you choose is compatible with any other third-party apps or plugins that you may be using on your BigCommerce store.

Security and Fraud Protection

Security is a top priority when it comes to online payments. Look for payment gateways that offer strong fraud protection features such as address verification, CVV checks, and 3D secure authentication. These features can help prevent fraudulent transactions and protect your business from chargebacks.

Additionally, make sure that the payment gateway you use is Level 1 PCI-Compliant, which ensures the highest level of security for payment transactions. This certification means that the payment gateway has met strict security standards set by the Payment Card Industry (PCI).

Customer Support and Assistance

Finally, customer support and assistance are crucial factors to consider when choosing a payment gateway. Choose a payment gateway that offers excellent customer support and assistance whenever you need it. This is especially important if you're just getting started with online payments and may need guidance along the way.

Look for payment gateway providers that offer phone or chat support and have a well-documented knowledge base or FAQ section. Some payment gateways also offer dedicated account managers or onboarding specialists to help you get started.

By considering these factors when choosing a payment gateway, you can ensure that you choose the right one for your BigCommerce store. A payment gateway that is easy to use, secure, and supports a wide range of payment methods can help increase sales and revenue for your business.

Popular Payment Gateways for BigCommerce

Choosing the right payment gateway is a crucial step in setting up your e-commerce store on BigCommerce. A reliable and secure payment gateway can help you increase sales, build customer trust, and streamline your payment process. In this article, we will explore some of the most popular payment gateways for BigCommerce and highlight their key features.

PayPal Powered by Braintree

PayPal Powered by Braintree is a popular payment gateway that offers seamless integration with BigCommerce. It supports a wide range of payment methods, including PayPal, credit cards, and debit cards. This payment gateway offers competitive transaction fees, 24/7 support, and strong fraud protection features. With PayPal Powered by Braintree, you can easily manage your transactions and track your sales performance.

Stripe

Stripe is another popular payment gateway for e-commerce platforms, including BigCommerce. It offers a user-friendly interface, a simple pricing structure, and powerful security features. Stripe supports a variety of payment methods, including credit cards, debit cards, and e-wallets. Its advanced functionalities are popular with developers, who can easily customize the payment process to meet their specific needs.

Square

Square is a payment gateway that integrates well with BigCommerce. It offers a flat-rate processing fee, no monthly fees, and a simple transaction process. This payment gateway supports customizable checkout forms, Apple Pay, and Google Pay, making it a solid choice for small businesses. With Square, you can easily manage your payments, refunds, and chargebacks, all in one place.

Authorize.Net

Authorize.Net is a widely-used payment gateway that supports all major credit cards and has a simple pricing structure. It provides robust fraud protection, sophisticated security features, and dedicated customer support. With Authorize.Net, you can easily manage your transactions, set up recurring payments, and customize your checkout process. This payment gateway is a great choice for businesses of all sizes.

Worldpay

Worldpay is a global payment gateway that offers support for over 116 different currencies. It supports all major payment methods, including credit cards, debit cards, and e-wallets. Worldpay offers flexible pricing plans and advanced features to meet all your payment gateway needs. With Worldpay, you can easily manage your transactions, monitor your sales performance, and access detailed reports.

When choosing a payment gateway for your BigCommerce store, it's important to consider your business needs, budget, and target audience. Each payment gateway has its own strengths and weaknesses, so it's important to do your research and choose the one that best fits your requirements.

In Conclusion

Choosing the right payment gateway for your BigCommerce store is crucial for ensuring a seamless and secure online payment process. Consider the factors we've discussed—transaction fees, payment methods supported, ease of integration, security, and customer support—when deciding which payment gateway provider is best suited for your business's needs. We hope this article has helped you make an informed decision and set up a secure payment process for your online business.

About The Author
Brennan Agranoff

Brennan Agranoff is the founder and owner of Nitro Logistics. He has 10+ years in eCommerce shipping and logistics.